Introduction
Metrexa Broadnet Private Limited we is committed to protecting your privacy and securing any personal information you share through our website, www.metrexabroadnet.com, and our services. This Extended Privacy Policy explains how we collect, use, disclose, and safeguard your information, along with your rights regarding your personal data. By using our website and services, you acknowledge and agree to the terms outlined in this Privacy Policy.
Scope
This Extended Privacy Policy applies to all personal information that Metrexa Broadnet Private Limited collects, processes, or stores through our website, services, and products.
Personal Information We Collect
We collect and store personal information that you voluntarily provide, including your name, address, telephone number, mobile number, and email address. Additionally, we may gather data about your use of our services, such as IP addresses, browser types, operating system details, and referring URLs. Our web server records domain names but not email addresses of website visitors. We may also obtain information from third parties, such as social media platforms, when you interact with our content on those channels.
Use of Personal Information
We use the personal information we collect for the following purposes:
- Conducting market research, including statistical analysis of user behavior, which may be shared with third parties in aggregated form.
- Ensuring compliance with legal and regulatory requirements.
- Sending periodic updates about our features, products, services, events, and special offers.
- Personalizing our services and website content to align with your preferences and interests.
- Enhancing our products, services, and website functionality.
- Responding to inquiries and providing customer support.
- Detecting, preventing, and investigating fraudulent or illegal activities.
We do not share your personal information with third parties unless required by law or for the purposes mentioned above.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to automatically collect information and enhance user experience. Cookies are small text files that store basic data, allowing us to recognize repeat visits, improve website functionality, and analyze aggregate usage trends. Additionally, we may use web beacons, pixel tags, or similar tracking technologies to monitor interactions with our website and services. If you prefer not to have information collected through cookies, you can disable them in your browser settings. However, doing so may impact the functionality and features of our website and services.
Data Protection Measures
We have implemented robust technical and organizational measures to safeguard the confidentiality, integrity, and availability of your personal information. Our strict physical, electronic, and administrative security protocols help protect your data from unauthorized access or misuse. Access to your information is restricted to authorized employees who require it to respond to your inquiries or service requests.
Compliance with Laws
We may disclose your personal information if required by law, subpoena, or when we believe it is necessary to comply with legal obligations, respond to legitimate law enforcement requests, or protect the security and integrity of our services.
Data Protection Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). Metrexa Broadnet Private Limited aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. Your GDPR rights include:
- Right to Access, Update, or Delete – You can request access to, update, or delete the personal information we hold about you.
- Right to Rectification – If your information is inaccurate or incomplete, you have the right to have it corrected.
- Right to Object – You may object to the processing of your personal information.
- Right to Restriction – You can request that we limit the processing of your personal information under certain circumstances.
- Right to Data Portability – You have the right to receive a copy of your personal information in a structured, machine-readable format.
- Right to Withdraw Consent – Where we rely on your consent to process your personal information, you can withdraw it at any time.
Please note that we may ask you to verify your identity before responding to such requests.
Data Protection Rights under Indian Law
Metrexa Broadnet Private Limited is committed to complying with Indian data protection laws and regulations, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We implement appropriate measures to safeguard your personal information against unauthorized access, use, disclosure, or modification.
Security
We prioritize the security of your personal information; however, no method of internet transmission or electronic storage is completely secure. While we take commercially reasonable measures to protect your data, we cannot guarantee absolute security.
Links to Other Sites
Our service may include links to third-party websites that we do not operate. If you click on these links, you will be redirected to the respective third-party site. We strongly recommend reviewing the privacy policies of any website you visit, as we have no control over and are not responsible for the content, privacy practices, or policies of third-party sites or services.
Children’s Privacy
Our service is not intended for children under the age of 13 (“Children”), and we do not knowingly collect their personal information. If you become aware that a child has provided us with personal data, please contact us. If we discover that we have collected such information without parental consent, we will take appropriate steps to delete it from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy periodically and will notify you of any changes by posting the revised policy on this page. We encourage you to review this Privacy Policy regularly to stay informed about any updates. Changes will take effect as soon as they are published on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at contactus@metrexabroadnet.com.